‘Many MSMEs are still unaware of digital impact, they fail to build customer loyalty, retention’ – The Financial Express

Clipped from: https://www.financialexpress.com/industry/sme/cafe-sme/msme-tech-many-msmes-are-still-unaware-of-digital-impact-they-fail-to-build-customer-loyalty-retention/2135175/ Technology for MSMEs: The Coronavirus crisis and the lockdown was a phase of evolution for various MSME sectors. Digitization opened the gates for

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