Issue –Who is authorized to receive a customer’s financial documents? [2] DPDP framework requires banks to distinguish between Trusted Relationships and Authorised Relationships [3] If a bank hands over such documents to an unauthorised bearer , it risks violating customer confidentiality and its obligations under DPDP framework [4] On the other hand refusing to hand over a document to a spouse, parent or long standing representative often appears unreasonable to customersn [5] With effect from  May 13,2027–DPDP rules will set in –Article courtesy BusinessLine