The collaboration will involve the exclusive services of Insurance SamadhanтАЩs mobile application, such as grievance services like mis-selling, claim rejection, delay, and short settlement
Insurance Samadhan, an insurance grievance resolution platform, and Ola Insure, the insurance arm of Ola, will collaborate to provide customers with a comprehensive insurance solution.
The collaboration will involve the exclusive services of Insurance SamadhanтАЩs mobile application, such as grievance services like mis-selling, claim rejection, delay, and short settlement, in addition to other services such as тАЬKnow Your PolicyтАЭ and тАЬPortfolio Analysis,тАЭ to educate customers about hidden insurance terms and conditions.
тАЬWe are excited to partner with Ola Insure to provide our expertise in insurance grievance resolution services to their growing customer base. We aim to enhance our services and reach a wider audience,тАЭ said Deepak Bhuvneshwari Uniyal, co-founder and CEO, Insurance Samadhan.
Value-added services
This collaboration will enable Samadhan to expand its customer base by providing its services to Ola InsureтАЩs growing customer base. According to the company, Ola Insure aims to provide quick and effective resolution of policy-related issues to its customers through SamadhanтАЩs platform, improving customer satisfaction levels and providing value-added services.
тАЬBy partnering, we aim to improve our customer satisfaction levels and provide value-added services to our growing customer base,тАЭ said Pranshu Diwan, Senior Director and Head of Insurance, Ola Insure.
According to a press release, the collaboration between the two companies represents an opportunity to expand their reach, share knowledge, and expertise, and develop new products or services. Insurance Samadhan offers services to resolves claim-settlement issues and provides assistance in case settlement, and claims recovery in case of insurance fraud.
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