Infosys: Inside Infosys’s income-tax portal mess: vain ambition, flawed DevOps, and hubris of one-day refunds – The Economic Times

Clipped from: https://economictimes.indiatimes.com/prime/technology-and-startups/inside-infosyss-income-tax-portal-mess-vain-ambition-flawed-devops-and-hubris-of-one-day-refunds/primearticleshow/85928464.cms SynopsisWhen an inherently complex digital project is disrupted by the pandemic, but the client won’t defer deadlines, it can only lead to a

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