Insurers urge railway passengers to meticulously fill nominee details, share insurance certificate with loved ones
The tragic train accident in Balasore, Odisha, last week has brought to fore the perils of overlooking travel insurance when booking tickets on the IRCTC portal.
Insurers advise rail passengers to take accident insurance seriously since, often, it is not the cost of the cover (not prohibitive at all) but sheer indifference that prevents many from opting for it, insurance industry experts said.
All they need to do is tick the insurance box when buying tickets online.
Under the тАШOptional Travel Insurance for E-ticketing Passengers of IRCTCтАЩ scheme, for a small premium of тВ╣0.35 per person, their legal heir can get a fixed amount of тВ╣10 lakh in the event of their unfortunate demise in a train accident. Separate amounts have been specified for cases involving permanent disability.
It is equally important to correctly fill in the nominee details and share the insurance contract (certificate of insurance that is SMSed or mailed by the insurer) with near and dear ones, insurers advised.
The scheme features two insurers тАФ SBI General Insurance and Liberty General Insurance, who have the mandate to issue travel insurance (accident insurance) contracts.
Insurance helpline
Meanwhile, Liberty General Insurance (LGI), a private general insurer, has launched a 24/7 helpline тАФ +91-9324968286 тАФfor policyholders impacted by the recent train accident at Balasore.
LGI тАФ a joint venture between Liberty Citystate Holdings PTE Ltd, Enam Securities, and Diamond Dealtrade тАФprovides personal accident insurance coverage to IRCTC passengers.
CEO and whole-time director Roopam Asthana said the insurer remains fully committed to providing quick claims settlement to those affected by the Balasore accident.
тАЬWe stand with our customers in their time of need and will fulfil our promise of тАШprotection for the unexpected, delivered with careтАЩ. The Balasore train tragedy is unprecedented, and we are distressed by the loss of innocent lives. At Liberty General Insurance, we have implemented several extraordinary measures to ensure hassle-free claims process for our policyholders.тАЭ
Asthana said the companyтАЩs helpline is manned by a trained team of executives who will sensitively guide policyholders on their claim-related issues. A nodal officer has been appointed to oversee the process.
He said LGI was working closely with IRCTC and railway authorities to provide support and assistance in every possible way. It will proactively reach out to policyholders who travelled on the two ill-fated passenger trains, he said.
The accident has left more than 280 dead and over 1,000 injured.
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